FAQ & HOW TO USE
Q. What is AquaTitan?
AQUA TITAN is microscopic titanium particles dispersed in water, achieved through Phiten’s processing technology. This material realizes titanium particles embedded into every strand of fabric, while maintaining the comfortable texture. This unique fabric is applied into such products as RAKUWA Necklace and Phiten apparel series and these products gently encompass your body.
Q. How long will my RAKUWA Necklace last? Can I wash it? What will happen if it absorbs sweat?
Since the innovative AQUA TITAN is embedded and bind firmly into the fabric with Phiten’s processing technology, AQUA TITAN will not come off even after the product is washed or absorbed with sweat. So there is no reason to be concerned. Because absorptive power of AQUA TITAN to fabric is semi-permanent, RAKUWA Necklace can be used over a long period of time. In fact, this processing technology is applied on all and every parts of our products.
Q. The note on the package says the RAKUWA Necklace must not be worn in a bath or sauna. Why?
Repeated wetting and drying of the fabric will accelerate the gradual depletion of the materials.
Q. What is the difference between Power Tape and Titanium Roll Tape?
- Power Tape is not elastic, so its application is limited. However, its strong adhesiveness keeps the tape securely attached for an extended period of time. For the sake of good hygiene, replace them time by time.※Adhesive face is coated with Carbonized Titanium.
- Power Tape X30 is not only containing X30 “AQUA TITAN” but also “Micro Titan Ball” is applied.※Micro Titan Ball is micro-sized titanium powder manufactured under Phiten’s unique production process.
- Titanium Roll Tape (Stretched) is elastic and can be attached easily to joint areas such as knee, elbow, or to wide muscle area such as back, thigh. Moreover, its excellent breathability allows lesser chance of skin irritation.
Q. Does the Titanium Tape have to be attached in a certain position? No, it doesn’t. The adhesive surface of our tape contains titanium particles and is well treated. All you need to do is apply the tape to the desired part of the body. There’s no need to worry about the orientation or wrapping method.
Q. My skin is sensitive and gets a rash when it’s taped. What should I do?
E-water, which is tender on the skin, is one of the item to be suggested. Or, apply E-water over the area and wait until it gets dry before applying tape. Please note that the skin condition is different among individuals and its condition may vary.
Q. Can the product be washed?
YES! As the titanium particles are embedded into the fabric, they remain part of the fabric, just like a color dye. Repeated washing will, however, causes the product to faster wear and tear. Please check the how-to-wash instruction stated on the products or package, or contact with the sales window where the item is purchased. Since different materials are used for each product, cleaning method is different product by product.
Q. How long can the tape & lotion last?
The tape could stay on your body for several days, subject to skin condition and hygienic condition. The lotion will last for approximately 12 hours, subject to perspiration and other factors. A hard workout, for example, may cause the lotion to be washed out more quickly from the skin.
Q. I think that the item I purchased is genuine
How can I tell if it is real product?
Presently, there are many counterfeit “PHITEN” titanium necklace and bracelets emerging worldwide. The only way you can ascertain that you are purchasing a genuine Phiten product is to purchase from authorized Phiten store, Phiten retailer or Phiten affiliates/distributors. If you are not certain, please directly contact to the seller you purchased the product from. For Phiten’s international affiliates and authorized distributors’ contact, please refer to “Global Contact” page. Be further informed that we are not responsible for the products purchased through non-authorized store, retailer, or on-line shopping.
* If you have any further questions about our products, please feel free to contact
to your local Phiten sales window.